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Full-Time Stylist

Valentines Austin is seeking a full-time sales associate to provide an exceptionally polished shopping experience for our clientele while simultaneously assisting the Store Manager with the daily operations and objectives of the Store. This job requires a strong ability to communicate with a team and effectively service an affluent clientele, knowledge of high-end products only seen in upper echelon boutiques, and a serious passion and drive for all things fashion.

ABOUT THE COMPANY

Valentines is a luxury boutique with a collection of ready-to-wear, shoes, accessories, fine and fashion jewelry, and home décor. In 1999, Teresa Windham opened the first Valentines location in Austin, Texas with a mission to “find the clothes you love to wear.” With a second location at Kerbey Lane Village that opened in 2015, both boutiques are glamorous havens that encapsulate Teresa’s passion for art, fashion, travel, and design in a relaxed, welcoming atmosphere.

Today, the team at Valentines continues to travel the world to hand select clothing that fits every aspect of women’s lives. Our team of stylists works with clients to create custom edits that elevate everyday essentials and tailor looks for special occasions. Whether we are styling a long-time client or welcoming someone for the very first time, helping each woman tap into her inner joy and feel gorgeous remains at the core of all we do.

KEY RESPONSIBILITIES

Direct clienteling:

  1. Acknowledge all clientele and be attentive
  2. Interact with clients by assisting them in locating products, demonstrating product features and benefits where applicable, and by offering suggestions and alternatives
  3. Keep an even tone when interacting with clientele, mirror the client's behavior, body language, and volume
  4. Display professionalism at all times 
  5. Generate your own sales by growing and maintaining client relationships 
  6. Consistently execute direct marketing strategies with text messaging clients to generate sales that wouldn’t have happened otherwise
  7. Provide ongoing updates to Store Manager regarding customer feedback and complaints

Meet and exceed sales goals:

  1. Strategize with Store Manager to meet sales targets
  2. Continually self-educate on new product features and benefits if not part of sales training
  3. Assist co-workers and clients with checkout to ensure fast and accurate service with a high-touch factor
  4. Attend sales training meetings
  5. Capture new client interest when they arrive at the store
  6. Have extensive product knowledge that makes it easy to suggestive sell

Maintain a safe work environment:

  1. Any level of negative behavior, from incivility or rudeness up to bullying and harassment, creates a toxic and destructive environment, will not be tolerated and is cause for termination
  2. Dress appropriately and follow dress code guidelines
  3. Smoking or vaping of any kind, drinking, or the unlawful use of drugs is prohibited in the workplace

Maintaining store presentation and merchandising standards:

  1. Maintain cleanliness of the store and replenish merchandise as it is sold to maximize sales
  2. Maintain the proper display of products ensuring they comply with store's image & quality standards
  3. Report pricing discrepancies and loss and/or damage of products to Store Manager
  4. Organize racks in size order
  5. General cleaning and housekeeping
  6. Other tasks as assigned

Reports to Store Manager

QUALIFICATIONS

  • Minimum 5 years of related retail experience 
  • Ideal candidate will possess a strong work ethic, friendly and joyful demeanor, maintain composure in stressful situations, and display a team-oriented attitude
  • Must possess excellent written and verbal communication skills
  • Demonstrates exceptional interpersonal skills in interacting with clients and in meeting their needs
  • Success working alongside a team 
  • Ability to take initiative
  • Bachelor's degree, diploma or an associate's degree in retailing, merchandise management, sales and marketing or any other related field of study from an accredited institution is a plus

BENEFITS

  • Employee discount on store merchandise after 90 days
  • Lunch provided 2 days per week- Monday and Friday
  • Incentives for reaching or exceeding monthly sales goal after 90 days
  • Paid Time Off

SCHEDULE

  • Full-time position
  • Must be available to work on-site at our Davenport Village location Tuesday - Saturday from 10am-6pm
  • Must be available to work at least 3 Saturdays per month
  • Must be available to work holidays when the business is open

COMPENSATION

  • Annual salary

APPLY

  • Email your resume and reason for interest to careers [at] valentinesaustin.com.

If hired for this position, the candidate will be provided adequate equipment to complete their responsibilities.